TNAS FAQ
Do I have to configure RAID?
No, you don’t have to. You can configure the hard disk to Single Disk or JBOD mode.
Do I have to configure RAID?
No, you don’t have to. You can configure the hard disk to Single Disk or JBOD mode.
Can I use my TNAS device to back up my iPhone, ...
Yes, you can back up your iPhone and iPad through the TNAS Mobile application, and you can back up your iPad mini through TimeMachine.
Can I use my TNAS device to back up my iPhone, iPad, or iPad mini?
Yes, you can back up your iPhone and iPad through the TNAS Mobile application, and you can back up your iPad mini through TimeMachine.
Which will be faster to copy files: Windows Exp...
TNAS PC File Manager uses the Samba file service, which is faster, so please transfer your files via this method.
Which will be faster to copy files: Windows Explorer or TNAS PC File Manager?
TNAS PC File Manager uses the Samba file service, which is faster, so please transfer your files via this method.
Can other versions of Linux or other open sourc...
TNAS runs with the TOS developed by TerraMaster and is not compatible with other systems. Furthermore, the installation of other operating systems is not recommended because you will not be...
Can other versions of Linux or other open source NAS systems be installed on ...
TNAS runs with the TOS developed by TerraMaster and is not compatible with other systems. Furthermore, the installation of other operating systems is not recommended because you will not be...
How can I get my computer to access my TNAS dev...
Your computer accesses your TNAS device over the network. To access TNAS, you need to know the IP address of your TNAS device. For convenience, it is recommended to install...
How can I get my computer to access my TNAS device?
Your computer accesses your TNAS device over the network. To access TNAS, you need to know the IP address of your TNAS device. For convenience, it is recommended to install...
Why does VirtualBox state that VT-x is not enab...
VirtualBox is only applicable to x.86_64 products, and it is not supported by ARM models. If you encounter the prompt “VT-x is disabled in the BIOS for all CPU modes”...
Why does VirtualBox state that VT-x is not enabled in BIOS?
VirtualBox is only applicable to x.86_64 products, and it is not supported by ARM models. If you encounter the prompt “VT-x is disabled in the BIOS for all CPU modes”...
Can I use my mobile phone to access my TNAS dev...
Yes, you can download the Android version of the TNAS mobile application from the official website or Google Play or the iOS version from Apple's App Store. You must have...
Can I use my mobile phone to access my TNAS device? Is there a mobile applica...
Yes, you can download the Android version of the TNAS mobile application from the official website or Google Play or the iOS version from Apple's App Store. You must have...
Can I use my mobile phone to access my TNAS dev...
Yes, you can download the Android version of the TNAS mobile application from the official website or Google Play or the iOS version from Apple's App Store. You must have...
Can I use my mobile phone to access my TNAS device? Is there a mobile applica...
Yes, you can download the Android version of the TNAS mobile application from the official website or Google Play or the iOS version from Apple's App Store. You must have...
How can I access TNAS shared folders with FTP?
The steps below explain how to access TNAS shared folders with FTP, taking a Windows computer for example. 1. Enable the FTP server: Log in to TOS as an administrator,...
How can I access TNAS shared folders with FTP?
The steps below explain how to access TNAS shared folders with FTP, taking a Windows computer for example. 1. Enable the FTP server: Log in to TOS as an administrator,...
Do I have to unplug the original hard drive and...
You should not install the TOS system separately for each hard drive. To add a new hard drive, please insert it into the device while the device is running. Installing...
Do I have to unplug the original hard drive and install the TOS system for th...
You should not install the TOS system separately for each hard drive. To add a new hard drive, please insert it into the device while the device is running. Installing...
Can I change the username and password of the T...
The default username of the TOS administrator is “admin”. This username cannot be modified, but the login password can be changed after you log in to the TOS web-based interface.
Can I change the username and password of the TNAS administrator?
The default username of the TOS administrator is “admin”. This username cannot be modified, but the login password can be changed after you log in to the TOS web-based interface.
Will TOS, the TNAS 's operating system, be upda...
Yes, TOS has regular updates.
Will TOS, the TNAS 's operating system, be updated?
Yes, TOS has regular updates.
How can Mac users access TNAS shared folders?
Mac users can access TNAS shared folders in the following ways: 1. The TNAS PC desktop application: Click “File Manager” and enter the username and password to perform file management...
How can Mac users access TNAS shared folders?
Mac users can access TNAS shared folders in the following ways: 1. The TNAS PC desktop application: Click “File Manager” and enter the username and password to perform file management...
Do I need to install all the hard drives at a t...
No, you do not need to install all the hard drives straight away. You may add hard drives as required without affecting your data. The capacity may be increased by...
Do I need to install all the hard drives at a time? If not, can I just instal...
No, you do not need to install all the hard drives straight away. You may add hard drives as required without affecting your data. The capacity may be increased by...
F2-210/F4-210 TOS installation failed and stuck...
Please check the version of Initboot on the TOS installation page. If the version is V4.8.6, please follow the instructions below: 1. Please boot your TNAS device without...
F2-210/F4-210 TOS installation failed and stuck at 50%
Please check the version of Initboot on the TOS installation page. If the version is V4.8.6, please follow the instructions below: 1. Please boot your TNAS device without...
Why is the memory usage excessive for F2-210/F4...
To resolve the high memory usage issue, the Initboot file requires updating. Please follow the instructions below to release the memory. Applicable model: F2-210 / F4-210 Download link: ...
Why is the memory usage excessive for F2-210/F4-210 models?
To resolve the high memory usage issue, the Initboot file requires updating. Please follow the instructions below to release the memory. Applicable model: F2-210 / F4-210 Download link: ...
If I have created RAID 5 with 3 hard drives, ca...
Yes, you can do this by extending the array, and it will not affect the data.
If I have created RAID 5 with 3 hard drives, can I add hard drives to it in t...
Yes, you can do this by extending the array, and it will not affect the data.
Why has the TNAS PC desktop application failed ...
If you cannot map the network drive with the TNAS PC desktop application or have failed to access it by entering the correct username and password after successfully mapping and...
Why has the TNAS PC desktop application failed to map the network drive?
If you cannot map the network drive with the TNAS PC desktop application or have failed to access it by entering the correct username and password after successfully mapping and...
What should I do if Plex fails to start or alwa...
If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex: 1. Log in to the command window...
What should I do if Plex fails to start or always displays “configuring”?
If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex: 1. Log in to the command window...
How is my newly purchased TNAS device initializ...
Your newly purchased TNAS device cannot be used before initialization. Please go to the official TerraMaster website, click “Quick Installation Guide”, and follow the instructions for initialization. Please note...
How is my newly purchased TNAS device initialized when it is started for the ...
Your newly purchased TNAS device cannot be used before initialization. Please go to the official TerraMaster website, click “Quick Installation Guide”, and follow the instructions for initialization. Please note...