TNAS FAQ
Can I transfer data through a USB interface? Or...
You can only use a network interface to transfer data. The USB interface on your TNAS device cannot be connected to a PC for data transfer.
Can I transfer data through a USB interface? Or do I have to use a network in...
You can only use a network interface to transfer data. The USB interface on your TNAS device cannot be connected to a PC for data transfer.
Does my TNAS device need to be connected direct...
Yes, use a network cable to connect it directly to your router.
Does my TNAS device need to be connected directly to my router?
Yes, use a network cable to connect it directly to your router.
Why is the hard disk capacity displayed on the ...
This is caused by the different calculation methods of hard disk manufacturers: 1. Computers perform calculations in binary based on 210 = 1024. That is, 1,024 B = 1 KB,...
Why is the hard disk capacity displayed on the computer different from that m...
This is caused by the different calculation methods of hard disk manufacturers: 1. Computers perform calculations in binary based on 210 = 1024. That is, 1,024 B = 1 KB,...
Why does my TNAS device not go into hibernation?
If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS...
Why does my TNAS device not go into hibernation?
If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS...
Why are my F2-210 and F4-210 models disconnecte...
1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 2. Boot the device, and log in to the...
Why are my F2-210 and F4-210 models disconnected from the network? Also, why ...
1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 2. Boot the device, and log in to the...
Can I connect to my TNAS device using Wi-Fi?
Yes, but you need to configure a USB Wi-Fi dongle. Please note that your TNAS device only supports USB Wi-Fi adapters with a RTL8812AU chipset.
Can I connect to my TNAS device using Wi-Fi?
Yes, but you need to configure a USB Wi-Fi dongle. Please note that your TNAS device only supports USB Wi-Fi adapters with a RTL8812AU chipset.
How do I add a memory stick to my TNAS device?
As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close...
How do I add a memory stick to my TNAS device?
As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close...
Can I install virtual machines in my TNAS device?
Some TNAS models support installing virtual machines, including the 220, 221, and 422 series.
Can I install virtual machines in my TNAS device?
Some TNAS models support installing virtual machines, including the 220, 221, and 422 series.
How does TNAS connect to the network: Is it wir...
TNAS, by default, uses a wired connection. You also can add a Wi-Fi dongle to use a wireless network. However, due to the limited bandwidth of a wireless network, it...
How does TNAS connect to the network: Is it wired or wireless?
TNAS, by default, uses a wired connection. You also can add a Wi-Fi dongle to use a wireless network. However, due to the limited bandwidth of a wireless network, it...
How can I get my TNAS device to be detected on ...
Please see the instructions below: 1. Download TNAS PC_For_Linux installation package to your Linux system. 2. Locate the directory of TNAS PC (e.g., /mnt). 3. Run the terminal to execute...
How can I get my TNAS device to be detected on a Linux system?
Please see the instructions below: 1. Download TNAS PC_For_Linux installation package to your Linux system. 2. Locate the directory of TNAS PC (e.g., /mnt). 3. Run the terminal to execute...
How do I use a TV to watch multimedia files on ...
TNAS is a network device that complies with the DLNA protocol. If your TV is also a smart TV that complies with the DLNA protocol, you can access your TNAS...
How do I use a TV to watch multimedia files on my TNAS device?
TNAS is a network device that complies with the DLNA protocol. If your TV is also a smart TV that complies with the DLNA protocol, you can access your TNAS...
Does my TNAS device support SSD Cache? What kin...
Yes, most common SATA SSDs can be used.
Does my TNAS device support SSD Cache? What kind of SSD should I choose?
Yes, most common SATA SSDs can be used.
Which hard drives are suitable for TNAS?
The number of hard drives required depends on your specific needs; however, providing you install at least one hard drive, your TNAS device will function normally. There are many different...
Which hard drives are suitable for TNAS?
The number of hard drives required depends on your specific needs; however, providing you install at least one hard drive, your TNAS device will function normally. There are many different...
How do I use Apple TV to view multimedia files ...
To connect to TNAS and play multimedia files, it is recommended to install a player that supports DLNA playback in your Apple TV (e.g., VLC).
How do I use Apple TV to view multimedia files on my TNAS device?
To connect to TNAS and play multimedia files, it is recommended to install a player that supports DLNA playback in your Apple TV (e.g., VLC).
What should I do if my TOS is outdated and I’m ...
When reinstalling the TOS system or installing the latest version, the process may be stuck at 11% or 55% due to the older version of Initboot installed on some X86...
What should I do if my TOS is outdated and I’m trying to install TOS, but it ...
When reinstalling the TOS system or installing the latest version, the process may be stuck at 11% or 55% due to the older version of Initboot installed on some X86...
What should I do if my TNAS file transfer speed...
If you find that your TNAS files are transferred (read/write) at a speed far lower than the official test value, your device or network connection is probably functioning abnormally. Please...
What should I do if my TNAS file transfer speed is low?
If you find that your TNAS files are transferred (read/write) at a speed far lower than the official test value, your device or network connection is probably functioning abnormally. Please...
How do I find the IP address of my TNAS device ...
Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device.
How do I find the IP address of my TNAS device on the network?
Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device.
How do I use Plex to watch videos stored on my ...
TNAS supports the Plex multimedia server. First of all, you need to install a Plex multimedia server after downloading it from the TOS Application Center, and enable it. Next, you...
How do I use Plex to watch videos stored on my TNAS device on a Samsung TV or...
TNAS supports the Plex multimedia server. First of all, you need to install a Plex multimedia server after downloading it from the TOS Application Center, and enable it. Next, you...
Why have my shared folders disappeared after TO...
After TOS reinstallation, please check the following points to ensure the data on the hard drives can be viewed: 1. Please be sure that the administrator has read/write permissions on...
Why have my shared folders disappeared after TOS reinstallation?
After TOS reinstallation, please check the following points to ensure the data on the hard drives can be viewed: 1. Please be sure that the administrator has read/write permissions on...
How can I remotely access a TNAS device mounted...
If your TNAS device is mounted under a secondary or multi-stage router, the subnet address of each stage of the router is different, leading to the failure to recognize the...
How can I remotely access a TNAS device mounted under a secondary router?
If your TNAS device is mounted under a secondary or multi-stage router, the subnet address of each stage of the router is different, leading to the failure to recognize the...